Shipping policy
Last Updated: August 7, 2026
Shipping Area
Serius Audio Hub currently ships orders within the United States.
Processing Time
Most orders are processed within:
1–3 business days
after successful payment.
Estimated Delivery
Standard delivery generally takes:
3–7 business days after shipment
Delivery estimates are not guaranteed.
Possible Shipping Delays
Delays may occur because of:
- Carrier delays
- Weather
- Holidays
- High shipping volume
- Incorrect addresses
- Events outside our reasonable control
Shipping Cost
Shipping charges are displayed during checkout before payment is completed.
Products offering free shipping will clearly indicate this where applicable.
Tracking
Tracking information will normally be sent after shipment when available.
Carrier tracking may require additional time before the first update appears.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Additional charges may apply if a package must be reshipped because the customer entered an incorrect address.
Lost Packages
If a carrier marks an order as delivered and you cannot locate it, contact the carrier and our support team.
We may assist with available tracking information.
Damaged Shipment
Contact us within 7 days of delivery if your order arrives damaged.
Provide:
- Order number
- Package photos
- Product photos
- Description of damage
Refurbished Packaging
Refurbished products may arrive in:
- Original packaging
- Replacement packaging
- Plain packaging
- Protective shipping packaging
Warehouse
Our warehouse is located at:
3751 W 136th Ave UNIT B1
Broomfield, CO 80023-5543
United States
This does not automatically mean it is the return address.
Contact us before sending a return.
Contact
Email: support@seriusaudiohub.net
Phone: 1 (855) 470-1921
Website: https://seriusaudiohub.net