Shipping policy

Shipping Policy

Last updated: October 4, 2026

Shipping area

Serius Audio Hub ships orders within the United States only.

Processing time

Most orders are processed within 1–3 business days after payment. Orders are processed Monday to Friday, excluding U.S. federal holidays. Orders placed on a weekend or holiday begin processing the next business day.

Delivery time

Standard delivery takes 3–7 business days after the order ships. Delivery times are estimates, not guarantees. Delays can happen because of carrier delays, weather, holidays, high shipping volume, an incorrect address, or events outside our reasonable control.

Shipping cost

Orders under $150: $15.00 flat-rate standard shipping.
Orders of $150 or more: free standard shipping.

These rates apply to standard shipping to U.S. addresses. The $150 amount is your order total after any discounts and before taxes. The shipping cost for your order is shown at checkout before you pay.

Tracking

We email tracking information when your order ships. The carrier may need some time before the first tracking update appears.

Shipping address

Please enter a complete and accurate shipping address. Additional charges may apply if a package has to be reshipped because of an incorrect address.

Lost packages

If tracking shows your order as delivered and you cannot find it, contact the carrier and our support team. We will help with the tracking information we have.

Damaged shipments

Contact us within 7 days of delivery if your order arrives damaged. Please include your order number, photos of the package and the product, and a description of the damage. See our Return and Refund Policy.

Packaging

Products ship in the manufacturer's original packaging, inside protective outer packaging for transit.

Contact

Email: support@seriusaudiohub.net | Phone: 1 (855) 470-1921 | Website: https://seriusaudiohub.net