Payment Policy
Last Updated: September 23, 2026
Currency
Unless otherwise stated, prices are displayed in:
U.S. Dollars (USD)
Accepted Payment Methods
Payment methods displayed during Shopify checkout may include:
- Visa
- Mastercard
- American Express
- Discover
- Debit cards
- Shop Pay
- Apple Pay
- Google Pay
- PayPal when available
- Other checkout methods
Only payment methods displayed at checkout should be considered available.
Secure Payments
Transactions are processed through Shopify and third-party payment providers.
We do not directly store full credit-card numbers on our website systems.
Payment Authorization
Your payment provider may authorize or charge your payment method when an order is placed.
Declined Payments
Orders may not be completed if payment authorization fails.
Sales Tax
Applicable sales tax may be calculated at checkout based on the delivery destination and applicable laws.
Fraud Prevention
We may review certain transactions for fraud prevention and security.
Additional verification may occasionally be requested.
Order Cancellation
We may cancel or hold an order if:
- Payment cannot be verified
- Fraud is suspected
- Information is inconsistent
- Inventory is unavailable
- An obvious pricing error occurred
Refunds
Approved refunds are issued back to the original payment method.
See our Refund Policy for full refund terms.
Payment Disputes
If there is an issue with an order, customers are encouraged to contact us first:
Email: support@seriusaudiohub.net
Phone: 1 (855) 470-1921
This does not limit rights provided by applicable law or a customer's payment provider.
Business Operator
Serius Audio Hub is operated by:
JAMES ERNEST ECOM HOLDINGS LLC
Mailing Address
JAMES ERNEST ECOM HOLDINGS LLC (doing business as Serius Audio Hub)
3533 Olde Winter Trl
Poland, OH 44514
United States
This is a mailing address only. It is not a retail location.
Registered Office (Wyoming)
JAMES ERNEST ECOM HOLDINGS LLC
c/o Registered Agent
30 N Gould St Ste R
Sheridan, WY 82801
United States
This is the company's registered address on file with the Wyoming Secretary of State. It is a registered agent's office, not a business location. Please do not send customer correspondence or packages there.
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