Contact information

Last Updated: September 23, 2026

About the Business

Serius Audio Hub (seriusaudiohub.net) is operated by JAMES ERNEST ECOM HOLDINGS LLC.

Customer Support

For questions regarding orders, products, returns, refunds, warranty claims, shipping, or vehicle compatibility, contact our customer support team.

Email: support@seriusaudiohub.net
Phone: 1 (855) 470-1921
Website: https://seriusaudiohub.net

Customer Service Hours

Monday–Friday: 9:00 AM – 6:00 PM ET
Saturday: 10:00 AM – 4:00 PM ET
Sunday: Closed

Mailing Address

JAMES ERNEST ECOM HOLDINGS LLC
Doing business as Serius Audio Hub
3533 Olde Winter Trl
Poland, OH 44514
United States

This is a mailing address only. It is not a retail location.

Registered Office (Wyoming)

JAMES ERNEST ECOM HOLDINGS LLC
c/o Registered Agent
30 N Gould St Ste R
Sheridan, WY 82801
United States

This is the company's registered address on file with the Wyoming Secretary of State. It is a registered agent's office, not a business location. Please do not send customer correspondence or packages there.

Returns and Packages

Please do not send returns, warranty items, or packages to this address without contacting us first.

We will provide the correct return instructions and return address after reviewing your request.

Order Support

When contacting us regarding an order, please provide:

• Order number
• Email used at checkout
• Product name
• Description of your question or issue

Compatibility Support

For vehicle compatibility questions, please provide where possible:

• Vehicle year
• Make
• Model
• Trim
• Factory audio system
• Current stereo
• Product you are interested in
• Relevant photos if needed